INNOVATION THROUGH DELETION (ITD)™

Delete before you automate.

H3R.Tech helps health systems, investors and healthcare leaders find the work to delete before they automate it. Independent, clinically grounded, and unaffiliated with any vendor.

The problem

Healthcare AI is automating work that should not exist.

13.4 minutes

EHR time saved per 8 scheduled hours by ambient scribes across five health systems, before anyone counts the review work.

80.7%

Share of appealed Medicare Advantage prior authorization denials that were overturned in 2024. Most of the review never changed the answer.

4.0x vs. 2.9x

Reported AI returns in revenue cycle versus clinical workflows. AI pays where money moves, not where care happens.

Sources: Rotenstein et al., JAMA 2026; KFF 2026; Bain & Company and Bessemer Venture Partners 2026.

The lens

Two questions sort every step.

Innovation Through Deletion (ITD)™ sorts every process step by two questions: does it need the judgment of the person doing it, and does it serve the outcome?

The answers put the work in one of four places: load-bearing, compensation, sediment or unassigned. Only load-bearing work should be automated. The rest gets fixed, assigned or deleted first.

How ITD works

Load-bearing

Serves the outcome directly. This is the work that should exist.

Diagnosis, treatment decisions, paying a valid claim correctly

AUGMENT WITH AI

Unassigned

Real work nobody was given. It lands on whoever is closest.

Care coordination across settings, follow-up nobody owns

ASSIGN IT ON PURPOSE

Compensation

Covers for a failure upstream. Faster is not fixed.

Prior auth paperwork, appeals, re-keying data between systems

FIX UPSTREAM; KEEP THE CORE

Sediment

Exists because it exists. The reason is gone.

Reports no one reads, duplicate attestations

DELETE IT
The ITD sorting matrix. AI belongs in the load-bearing quadrant. The other three get fixed, assigned or deleted first.
Why independent

Nothing to sell you but the answer.

H3R.Tech has no vendor partnerships, referral fees or product to sell you. The only thing we recommend is what the outcome requires.

Claire E. Hast Founder

Built from the bedside.

H3R.Tech was founded by Claire E. Hast, a clinician who spent more than 20 years in ICU, emergency, trauma and perioperative care, including leading clinical operations at a Level II trauma center. ITD came from a question she kept running into: why do so few improvement efforts in healthcare last?

About Claire

The white paper

Innovation Through Deletion: the paper

Why healthcare AI is automating the wrong work, what to do instead, and what the return looks like for health systems, payers, builders and investors.

Start with what you can delete.

Book a 30-minute discovery call